Support

Fireside is a desktop browser extension, published on the Chrome Web Store for Google Chrome.

Because it's built on Chromium, it also works on other Chromium-based desktop browsers, such as Microsoft Edge, Brave, Opera, and Vivaldi. In those browsers, install it from the Chrome Web Store, you may first need to allow extensions from other stores when prompted.

Fireside is NOT currently available on Safari, Firefox, or other non-Chromium browsers.

Fireside is NOT currently available on mobile devices.

Fireside supports Crunchyroll, Netflix, and Hulu, for both shows and movies, with more streaming platforms planned. The extension only activates on supported watch pages.

Yes. Fireside doesn't stream video itself, it adds reactions on top of the streaming service you're already watching. You'll need your own access to the streaming service being used to watch video content (such as Crunchyroll, Netflix, or Hulu).

Install Fireside from the Chrome Web Store and click "Add to Chrome." Then open a supported watch page, the Fireside tab will appear on the right edge of the screen.

On a supported watch page with a video playing, look for the Fireside tab on the right edge of the screen and click it to open the panel. If you don't see it, refresh the page.

Not in the player's native fullscreen mode. When a video goes fullscreen, the browser shows only the video player, so the Fireside panel is hidden until you exit fullscreen.

To watch with Fireside open, use the player in its normal (windowed) view, or a "theater"/wide mode if the streaming service offers one. You can also maximize your browser window for a near-fullscreen experience with the panel still visible.

No. You start as an anonymous user and can react right away, no sign-up required. An account is only needed to purchase and use Fireside Lit.

Open the Fireside panel and click an emoji while the video plays to drop a reaction at that moment. Each emoji can be used once per 5-second window.

Yes. Your own reactions are highlighted in the list. Click one to remove it. It disappears for you right away, and others stop seeing it on their next visit to the episode.

Yes. Reactions only appear as you reach their moment in the episode, so you won't see what's coming up.

Two reasons are normal: reactions only appear as you reach their moment (to stay spoiler-free), and on a quieter episode you may simply be one of the first to react. Keep watching, and they'll show up as you go.

Fireside reactions are community-driven. If a video has not received many reactions yet, you may only see your own reactions or a smaller reaction timeline. Invite friends or other fans to react so the shared timeline grows over time!

When you create an account, the reactions from your anonymous session are kept and linked to it. If you log out, a new anonymous session begins, and any reactions made afterward are not linked to your account.

Yes. One Fireside account works everywhere Fireside is supported. Whether you're on Crunchyroll, Netflix, or Hulu, you stay signed in to the same account, your reactions and any Fireside Lit access carry across all of them.

Each row in the reaction list is a moment in the episode. Reactions are grouped into 5-second windows and shown next to the time they were made, so you can see exactly when the crowd reacted.

The highlighted reactions are the ones you left. It's an easy way to spot your own contributions, and the ones you can click to undo.

It's the Reaction Activity graph, a quick view of how busy each part of the episode was. Like the list, it only fills in up to where you've watched, so it never hints at what's coming.

"👥 N watching" shows how many other people are on the same episode right now. When you're watching solo but the episode has had recent reactions, you'll see "🔥 Campfire active" instead, a sign others have been here recently.

Drag the Fireside tab to reposition it (its spot is remembered), and enable transparent mode in Settings to make the panel translucent so it doesn't block the video.

The panel hides itself when no video is playing and reappears on a supported watch page. It also refreshes automatically when you move between episodes. If it doesn't come back, refresh the page.

Anyone watching the same episode can see the reactions left there, including yours. They're tied to a random ID, never to your name or email.

No. Fireside only accesses supported watch pages to show reactions. It doesn't collect your streaming passwords and doesn't monitor your activity on unrelated websites. See our Privacy Policy for details.

We don't sell your data. Full details are in our Privacy Policy.

Fireside Lit unlocks premium panel themes, an expanded, customizable reaction bar, and Reaction Insights (a spoiler-gated summary of a title's reactions). See the Fireside Lit page for the full list and pricing.

With Fireside Lit, open Settings and choose Customize reaction bar, or tap the + button at the end of the reaction bar. Pick your five reactions from the library and drag to reorder.

In Settings, choose Theme and pick from the premium themes. Your choice is saved per device.

Reaction Insights is a whole-title summary: Hot Moments, Community Mood, and Top Reactions. Because it covers the full title, it stays collapsed behind a "May contain spoilers" prompt; tap to expand when you're ready. Tapping a Hot Moment jumps the video to that timestamp.

No. Fireside Lit is a one-time purchase that unlocks the premium features for good.

Access is granted within a few seconds of a successful payment. If it doesn't appear, make sure you're still signed in to the account you purchased with, return to your streaming tab, and give it a moment to refresh. If it still doesn't unlock, email us and we'll sort it out.

If you're unhappy with Fireside Lit, contact us within 14 days of purchase and we'll happily issue a refund. Refunds revoke access to Lit features.